Frequently asked questions

• Location & Transportation

  • How can guests get around from Laguna Cool Living hotel by public transport?

    San Antonio bus station is within a few blocks of the smoke-free property.

  • Where is the property located?
    • Location Score: this hotel is in La Laguna, rated 9.5/10.
    • Strolling Distance: the town centre, 5 minutes on foot.
    • Airport Drive: this accommodation, 10 minutes from Tenerife Norte airport.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at the hotel?

    The Laguna Cool Living provides check-in hours from 15:00 until 23:59.

  • What are the general policies at this property?
    • Booking Flexibility: free cancellation options are provided.
    • Smoking Guidelines: smoking is permitted in designated zones.

• Dining & Breakfast

  • What dining options are offered on-site and nearby?
    • Nearby Pick: La Bourmet, a restaurant, sits only 350 metres from this hotel.
    • Worth the Trip: Bulash Coffeebar, a coffee & tea, is just 650 metres away.

• Property Facilities & Services

  • What general property facilities and services are offered at this property?

    This hotel offers luggage storage.

  • What options do guests have for cleaning and laundry during their stay at the property?
    • Cleaning Services: housekeeping and laundry.
    • Cleanliness Score: guests rate this smoke-free hotel at 9.5 for cleanliness.
  • What internet options are available at this hotel?

    Guests have access to Wi-Fi in public areas.

• Parking & Accessibility

  • In what ways does the accommodation support guests with special needs?

    At this property, guests have access to wheelchair access, accessible bathrooms, and rooms with accessible facilities.

• Sightseeing & Attractions

  • Are there notable attractions close to Laguna Cool Living?
    • Parque de La Vega - a mere 1.1 km away from this accommodation.
    • The monumental 20th - century church "Cathedral of La Laguna" sits merely 11 minutes' walk away from this property.

• Business & Events

  • What business facilities does the hotel offer?

    Guests at this accommodation can utilise a photocopy machine and complimentary wireless internet access.

• Storage & Gear Services

  • What safety facilities are available at Laguna Cool Living Hotel?

    Guests can use bag storage during their stay.