Frequently asked questions

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at Servatur Isora Suites hotel?

    Guests at this hotel can enjoy a sauna, a sundeck, and playground.

  • Are there notable attractions close to this hotel?
    • Charco del Tancon Outdoor Swimming Pool - about 10 minutes' drive away from the accommodation.
    • Oasis Los Gigantes Amusement Center sits around 25 minutes' walk away from the 4-star hotel.
    • Playa de la Arena, within 600 metres of this property.

• Dining & Breakfast

  • What dining options are offered on-site and nearby?
    • Nearby Dining: The View, approximately a 5-minute walk from this smoke-free property, serves Mediterranean cuisine.
    • Worth the Trip: Restaurante Martini, a seafood restaurant, is approximately 5 minutes' walk away.

• Family & Pets

  • What facilities are provided for children at the Servatur Isora Suites?
    • Play Area: kids have access to children club.
    • Restricted Areas: children are not allowed in a pool and a wellness centre.
    • Kids Activities: kids can enjoy a kids' animation and kids' outdoor play equipment.
    • Dining Options: a children's menu and a kid-friendly buffet available for younger guests.

• Location & Transportation

  • How can guests get around from the 4-star hotel by public transport?

    El Varadero bus stop is near this property.

  • What airport transport is available at the accommodation?

    Guests can request car hire service.

  • Where is the 4-star hotel located?

    This accommodation is 10 minutes on foot from Playa De La Arena city centre.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at the hotel?
    • Arrival: check-in hours are from 15:00 to 23:30.
    • Departure Options: check-out is available till 11:00.
  • What are the general policies at this 4-star hotel?
    • Settlement Types: Mastercard, Visa, and Maestro.
    • Cancellation Details: free cancellation, available at the hotel.

• Beach & Sports

  • What sports and fitness options are offered at the property?
    • Gym Premises: a gym area and a fitness centre.
    • Exercise Classes: fitness classes, available on site.

• Property Facilities & Services

  • What general amenities and property facilities are at this property?
    • Accessibility: guests have access to a lift.
    • On-Site Facilities: luggage storage and a restaurant available on-site.

• Parking & Accessibility

  • In what ways does Servatur Isora Suites support guests with special needs?
    • Accessible Facilities: a lift, allowing step-free transitions throughout this 4-star hotel.
    • Accessibility: accessible bathrooms, rooms with accessible facilities, and wheelchair access are available throughout this accommodation.