The 5-star Iberostar Heritage Grand Mencey Santa Cruz de Tenerife hotel offers a unique setting steps away from the Santa Cruz Casino and features 24-hour front desk assistance and wake-up service. Overlooking the garden, the hotel lies just 350 metres from the Rambla de Santa Cruz and includes a Turkish steam room, a solarium, and a Jacuzzi.
The Municipal Market Our Lady of Africa La Recova is 25 minutes' walk away, while the Historical Military Museum of the Canary Islands is not far from the upmarket hotel. The Plaza Munoz De Bustillo is also located only 1.8 km from the Iberostar Heritage Grand Mencey Santa Cruz de Tenerife. This accommodation is perfectly situated in a quiet residential area, near a mountain. The nearby cultural attractions include the War Memorial, which is within a few blocks of the charming hotel. Guests will find Mencey bus stop next to Iberostar Heritage Grand Mencey hotel, around 600 metres away.
This residential property offers 155 rooms with air conditioning, as well as self-catering options such as a mini fridge bar, coffee and tea making equipment. Furnished with a writing table, they also have sound-proofed windows.
The hotel serves a vegetarian breakfast. Offering Spanish dishes, the à la carte restaurant features city views. Guests are welcome to the lounge bar to relax with a drink. It offers a lounge, and overlooks pool views. Located right near the Iberostar Heritage Grand Mencey, La Tasca de Enfrente serves a great selection of Spanish food.
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8.8
Fabulous
Based on 1942 reviews
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Facilities
Internet access
Wi-Fi
Parking
Parking
Sports & entertainments
Fitness centre
Yoga class
Sports trainer
Aerobics
Services
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Luggage storage
Locker room
Currency exchange
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Eating places
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business facilities
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children facilities
Cots
Leisure facilities
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Facilities for disabled guests
Rooms/ Facilities for disabled
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom features
Free toiletries
Devices
Flat-screen TV
AM/FM alarm clock
Decor
Parquet floor
General facilities
No smoking on site
Lift
Smoke detectors
Fire extinguishers
Pets
No pets allowed
8.8
Fabulous
Based on 1942 reviews
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Location
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Attractions
Great restaurants
Transportation
Local attractions
Museo municipal de Bellas Artes
900 m
Auditorio de Tenerife
1.9 km
Airports
Tenerife Norte
15 km
8.8
Fabulous
Based on 1942 reviews
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Rooms & Availability
This residential property offers 155 rooms with air conditioning, as well as self-catering options such as a mini fridge bar, coffee and tea making equipment. Furnished with a writing table, they also have sound-proofed windows.
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8.8
Fabulous
Based on 1942 reviews
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Reviews
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Robert
2024-05-14
6/10
My stay was really enjoyable for one visit. Its location was very central, minutes away from Liverpool Central Library. I ate in the a la carte restaurant nearby.
The staff - some of them were terrible rude.
Rebecca
2024-05-12
9/10
The location in a very nice area was prime and top and there were a main shopping street and a shopping street nearby. It was about 0.5 km from the airport. The breakfast was very comprehensive with other fresh options, exactly what we required.
Norman
2024-03-23
8/10
Make sure you stay in the king room with a very comfortable bed. The breakfasts is delicious with lots of food.
Ryan
2024-03-21
8/10
The staff members where all exceptional, the rooms were a decent size with bathroom, garden view, for example. The location was particularly good as for me, just next door to tropical park, the outskirts of Tenerife's capital, and beautiful botanical gardens and a ramblas. Local fast food option The Good Catch was 5 minutes walk away.
Clifford
2024-03-20
9/10
Airy room with a picturesque view of the mountains and modern decor.
Paul
2024-03-19
5/10
I had a well-appointed room to stay, it was complete with a complimentary bottle of champagne and balcony looking over garden plus a very comfortable bed.
The breakfast they served was not worth the money, hope one day it will be better.
Edith
2024-03-08
7/10
Thoroughly enjoyed how beautifully decorated and exceptional the property was and its cooperative staff with every staff member. The location was magnificent, just a pleasant stroll away from a performing arts theater. There were a main shopping street and a shopping street around the hotel.
Shame the bathroom was a bit small.
David
2024-03-08
9/10
It had great and lovely location very close to general areas, local bars/restaurants, and garden overlooking turtles. Found Casa Fela few metres away from the hotel where I had supper. The room of place was generous-sized and well-organised with a large terrace.
John
2024-02-24
8/10
Good sleep in an incredibly large bed, airy and generous-sized room. Generous breakfast with plenty of choices. Particularly good magnificent location, close to the beautiful park.
John
2024-02-18
8/10
The room we had was generous sized and well-organised with a large comfortable bed and the staff was outstandingly accommodating! Very central location of this classy hotel was a bonus.
David
2024-01-31
7/10
The hotel serves plentiful breakfasts and offers a decent size and well-designed rooms with balcony, wine & cheese, as for instance.
William
2024-01-10
9/10
Lovely, wonderful location in residence for at least 2 years. And close to a sculpture gallery. Stylish, new-fashioned rooms with a large comfortable bed.
Yvonne
2024-01-04
8/10
The hotel had a prime and top location, about 10 minutes' walk from the city centre. Generous and very comprehensive breakfasts with salty water, freshly prepared in stunning surroundings plus gluten free options too, everyone could try something new.
Walter
2023-12-30
8/10
The place was clean and we loved queen room. We ate at a very nice restaurant fOR EVENING MEALS AT VERY REASONABLE PRICE. Magnificent view of town, liked it.
Don
2023-12-30
7/10
Very central location within walking distance of everything. Efficient staff team at the reception desk. Well-appointed and comfortable quiet room and luxury bathroom with a great shower and a jacuzzi bath.
Sarah
2023-12-21
7/10
Clean and chic place, has amazing views of the mountains. The location is good for holidays. And it's nestled in a very beautiful building next to many good bars as well as a lovely yellow sand beach about 4k away.
James
2023-12-13
7/10
We both appreciated it, the place is luxury and stylish and suited fine. All of the staff was outstandingly accommodating and always pleasant.
Leon
2023-12-13
9/10
Well-designed accommodation with efficient staff at the reception desk. Generous and extensive breakfast with a lot of fine foods. Wonderful and beautiful location really close to shops and restaurants, centre and the wonderful municipal park across the road in a very relaxing area.
Lauren
2023-11-24
9/10
The location in the beautiful garden was prime for us. Tried some nice meals at La Verduleria, located a short walk to the hotel. We were offered junior suite complete with huge bed, a complimentary bottle, a balcony.
James
2023-11-17
8/10
Sincerely, it was a really lovely stay for one visit. Booked double room, that included a mini-bar, a safe, and a balcony.
John
2023-11-01
9/10
Amazing and fab location in the centre ofnthe city, in the very appealing area. Besides, easy to get to Rambla de Santa Cruz.
Lawrence
2023-10-29
7/10
Good location of the hotel in the centre of the city. Fashionable room, generous and extensive breakfasts.
Adrian
2023-10-19
5/10
The room was beautifully maintained with a very comfortable bed, the stuff where amazingly nice.
Had not worth the money breakfast, it might be much better.
Donald
2023-10-17
9/10
Fairly clean accommodation, excellent and cooperative staff at the reception desk. New-fashioned & beautifully maintained unit with balcony.
Steve
2023-10-08
7/10
Good for one night. High-class and good value accommodation. Very nice area, central location right by the restaurant and the poolstaff as well as the communal areas. Plus, 10 minutes drive from Cesar Manrique Waterpark. Brand-new and well-equipped room and picturesque view of the town and hills. Very big bed and highly professional and very professional staff at the reception desk.
Trevor
2023-10-04
5/10
The double room was decent sized with huge bed, the promised garden view plus luxurious bathroom. The location was good away from hustle and bustle.
Their staff were very arrogant.
Thomas
2023-09-11
9/10
The hotel had a very central location and it was quite a walk from a public urban park.
Eddie
2023-09-09
6/10
Stayed here for one night and can recommend it. The very comprehensive breakfast had a lot of meals and the food I tasted was tasty. The junior suite I had was brand-new. The hotel was set in a central area just next door to Teide National park, and sizzling Santa Cruz.
Well, the area was quite poor overall.
Herbert
2023-08-23
7/10
Fairly clean venue with extensive breakfasts and harbour views. Silent room with a comfy bed and a great internet. Stunning and fab location right by beautiful squares/shops/bars and restaurants, a Spanish island, and a lovely yellow sand beach about 4k away, minutes from a public urban park. Also, centrally located near a nice park.
Peter
2023-08-16
7/10
It had good location right next to a public urban park. Our hotel rooms were airy and new-fashioned, with balcony.
Iain
2023-08-01
7/10
Good location, very appealing area, right by the garden and the mountain, the city centre which has a wide choice of shops and eating places and the most beautiful park, a must see spot. Located away from hustle and bustle. Decent sized and nice styled rooms and consistently courteous stuff members at the reception desk.
Tony
2023-07-29
9/10
The rooms were brand-new and well-equipped with an impressive balcony, good facilities, as example as described.
Andrew
2023-07-02
7/10
Well-appointed unit with balcony.
Craig
2023-06-25
8/10
Nicely designed property with fantastic friendly employees with every staff member. Airy room, incredibly large beds, varied breakfast. A really nice restaurant and a cocktail bar available.
David
2023-06-19
9/10
The units were brand-new and well-equipped with a balcony.
William
2023-05-22
8/10
The room itself was stylish and brand-new. Jacuzzi was luxury and everything was perfectly organised. Prime and best possible location in a nice neighborhood was a plus.
Suzanne
2023-05-08
8/10
The weather was beautiful, had very enjoyable stay within 20 minutes amazing service. The breakfast was extensive - plenty of dishes. The staff was incredibly nice and exceptionally pleasant, the room was silent with double terrace very comfortable bed, the large terrace, a complimentary bottle. The location was marvellous, next door to Goslar Warrior.
Bruce
2023-05-05
5/10
Suitable accommodation for holiday. Delicious and plentiful breakfast with many options, marvellous location. 15 minutes' ride to the airport.
Not very good views from the window.
Jimmy
2023-04-21
7/10
My room was comfortable quiet and well laid out with a jacuzzi bathroom. The location was marvellous and fab, down in the city centre, in the very appealing area.
Paul
2023-04-19
8/10
The stay here was real good on a business trip. Its location was amazing to the central area of the city. The place was close to La Tasca de Enfrente, where you can have dinner.
Brian
2023-03-21
8/10
The pool was excellent, the staff was accommodating. The location was marvellous for walking around Rambla de Santa Cruz. Moreover, it's right by the island, Santa Cruz and the main restaurant.
Rob
2023-03-19
8/10
The building is very good and the rooms are well-appointed and beautifully maintained with champagne, a double balcony plus a complimentary bottle. The location is amazing, restaurants and cafes were close to the hotel. It is next to La Tasca de Enfrente, where you can have dinner.
Sarah
2023-03-12
9/10
Everything was very good, knowledgeable staff, nice views over the hotel grounds. The location was best possible and prime, right next to a city park. The room was silent and complete with jacuzzi.
Frank
2023-03-09
7/10
Amazing and stunning location - really close to a city park. Airy, generous-sized room with a separate bathroom and a great shower and a jacuzzi.
Alasdair
2023-02-27
9/10
Had real good stay for one visit. The location was good and wonderful, right by the city centre which has a wide choice of shops and eating places.
Will
2023-02-27
7/10
Had a lovely stay of 5 nights, glad I've chosen it. The room was airy with comfortable bed and the stuff efficient. The location was best possible, not too far away from Casino de Tenerife. The a la carte restaurant fOR EVENING MEALS AT VERY REASONABLE PRICE was the best part.
Well, the views were not so good here.
Joe
2023-02-20
9/10
The professional staff helped us with everything. Besides, the location was stunning and best possible for our stay, within 5 minutes' walk of a shopping mall. The area was very nice really close to the beach, Tenerife, and excellent restaurants.
Edward
2023-01-12
8/10
The food was savoury, the breakfast was marvellous. The room was spotless and airy with a balcony and a bathtub, could leave my car on site.
Joe
2022-12-29
8/10
The room was spacious and with extremely comfy beds.
David
2022-11-25
7/10
The bed was nice, I enjoyed it. It was near the Papa Negra restaurant, the center of Santa Cruz de Tenerife and Tenerife, peaceful and best possible location overall. The terrace bar was delightful and the drinks were complimentary.
Thomas
2022-11-21
9/10
the hotel rooms are silent and light with minibar and a large terrace. the location is unbeatable and fab, within walking distance of islas. the venue is in a comfortable district, away from hustle and bustle.
Views are not so good.
Mary
2022-11-16
8/10
Planned to see Santa Cruz de Tenerife major attractions and it was nice base for visiting all of them. The pool was good and I had tasty drinks in the main bar
Gordon
2022-11-12
7/10
Very comfortable building and spotless rooms with garden view. Best possible and awesome location opposite a beautiful park, and 10 minute walk from a deco theatre.
John
2022-11-08
9/10
Plentiful breakfast with plenty of options, stylish and spotlessly clean place. Magnificent position in Santa Cruz de Tenerife. Not far from Santa Cruz, supermarket, and lovely gardens.
Leon
2022-10-14
9/10
The staff were competent and the design was modern.
Malcolm
2022-10-10
9/10
The breakfast deal was delicious with the freshly made smoothies, lovely fresh pastries and fantastic freshly cooked poached eggs. Had stunning location close to several good quality restaurants in the area, close to a shopping mall. I ate at the a la carte restaurant near the hotel.
Scott
2022-10-06
7/10
A very relaxing area, stunning location really close to several good quality restaurants in the area as well as the beach.
Richard
2022-09-19
9/10
Free parking and plentiful breakfast with Nespresso coffee machines.
Jack
2022-09-07
9/10
So glad we choose it, it's nice base for staying in Santa Cruz de Tenerife.
Christopher
2022-08-21
7/10
The room was new-fashioned and airy and had absolutely stunning views of the town and hills. The bed was very big and there were coffee and tea making facilities, and fridges.
Hugo
2022-08-15
9/10
Its location was marvellous, near Santa Cruz.
Caroline
2022-08-07
5/10
The venue was set in the very central position not far from central Santa Cruz as well as the tram to La Laguna. The bathroom in my double room was excellent.
Views were not very good.
Eric
2022-07-21
8/10
The breakfast was delicious and perfect with Nespresso coffee machines and the food was amazing. The room was airy with comfortable bed, we had a good rest.
Dorothy
2022-03-08
8/10
I had a perfect experience here, everything was really good, the location was fab not far from the park and shops and various good restaurants, bars and cafes.
Ann
2022-02-25
6/10
From the professional staff to the bright rooms and to the good food, not to mention stunning view. I appreciated the room, the bed was comfortable. They made my stay thoroughly enjoyable. Positioned in the very very nice area. The pool was clean and the garden - beautiful. Lobby was great.
Unfortunately Wi-Fi was very poor.
Francis
2022-02-06
8/10
Exceptionally clean and faultless hotel, views are pleasant, location is ideal and near a bus stop. We loved all the staff, they are fabulous people...
Henry
2021-12-25
9/10
It was very lovely time in Santa Cruz de Tenerife. The location and staff of this secured hotel were beautiful. Marvellous view of pool.
James
2021-12-20
7/10
We had a perfectly pleasant time. Unforgettable property, perfectly clean, its staff and atmosphere were terrific. We loved the proximity to stores and main shopping street in Santa Cruz de Tenerife. Lovely bedrooms and a generous sized bathroom.
Jeremiah
2021-12-12
8/10
I loved informative staff, lovely location.
Johnny
2021-11-28
7/10
Contemporary hotel, I loved its central location right by a great park, the centre and Tenerife. The service offered was good, the room was light with balcony, powerful shower.
David
2021-09-24
9/10
The place was appealing and neat. Truly excellent service, as the staff was very pleasant.
Chris
2021-07-15
8/10
the hotel is clean and has cozy rooms and exceptionally comfortable beds. savoury breakfast and plenty of goodies. the really polite staff and their attitude. brilliant location to museum of nature and man. quick check in and late check out.
Benjamin
2021-06-24
5/10
Food was OUTSTANDING and rooms were stocked and absolutely great. Variety of supplies in the room: complimentary WiFi, air conditioning and double glazed windows. It had very clean swimming pool too. Just a walk down to the secluded beach.
The breakfast definitely could have been included in the room rate.
Maria
2021-02-05
7/10
The hotel was so clean and staff were all kind. Particular good mention to the bfast staff. Large enough room with all necessities. Prime location walking distance to a supermarket and stores.
Stuart
2021-01-30
9/10
Breakfast was sensational, we were provided with the double room.
Nothing I didn't like to be fair.
Malcolm
2020-05-09
9/10
Strasse Park is easy walk to the hotel. Not far from many tourist places and 10 mins on foot from parque garcia sanabria...
Eric
2020-03-20
8/10
Having a pool and the cocktail bar was a bonus. This accommodation had a central setting. We enjoyed the local cuisine in the restaurant. Our room had a sunny balcony.
Caroline
2020-01-13
9/10
The nearby restaurant, Papa Negra, was as close as 200 metres from the hotel. Gorgeous gardens on the territory.
