The 4-star family Hotel Puerto Palace Puerto de la Cruz is located nearly a 25-minute walk from the 13.5 - hectare zoo "Loro Park" and offers a beauty salon and a convenience store. Featuring a lounge bar, aerobics, chaise longues, and a shared lounge, this superb hotel is right near Risco Belle Aquatic Gardens.
Enjoying a quiet location in a quiet residential area, the hotel is 500 metres from Carretera Taoro. All Saints Church also lies in the vicinity of the smoke-free Puerto Palace. This accommodation is at the foot of a valley, and Playa del Castillo Public Beach is situated about 5 minutes away by car. A family vacation to Puerto de la Cruz will become more exciting if you visit Playa Del Bollullo Amusement Center lying 1.1 km from the hotel. Puente San Antonio bus stop is just a few steps from the Puerto Palace.
The 54 rooms at the property are equipped with comforts such as climate control, as well as a flat-screen TV with satellite channels. The bathrooms come with a bidet and a separate toilet, along with hair dryers and bath sheets. Guests can also enjoy patio views.
A buffet breakfast is served every morning in the restaurant at the Puerto Palace Puerto de la Cruz. Tinguaro is ideal for tasting European cuisine and is situated 550 m from this Puerto de la Cruz hotel.
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8.6
Fabulous
Based on 5428 reviews
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Facilities
Internet access
Free Wi-Fi
Parking
Parking
Shuttle service
Shuttle service
Sports & entertainments
Fitness centre
Diving
Hiking
Cycling
Tennis court
Badminton
Table tennis
Mini golf
Sports trainer
Aerobics
Fishing
Services
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Security
Luggage storage
Locker room
Currency exchange
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Eating places
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business facilities
Meeting/ Banquet facilities
Fax/Photocopying
Children facilities
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Toys
Game room
Leisure facilities
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Beauty treatment
Massage
Open-air bath
Public Bath
Pool with view
Shallow end
Make up services
Facilities for disabled guests
Rooms/ Facilities for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Devices
Flat-screen TV
AM/FM alarm clock
General facilities
Non-smoking rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Pets
No pets allowed
8.6
Fabulous
Based on 5428 reviews
Read reviews
Location
Show on map:
Attractions
Great restaurants
Transportation
Local attractions
Hornos de Cal Puerto de la Cruz
500 m
Carretera Taoro
350 m
Sortija Park
300 m
Ermita de San Antonio
250 m
All Saints Church
250 m
Centro Comercial San Felipe
350 m
Iglesia Evangelische Kirche
450 m
Airports
Tenerife Norte
28 km
8.6
Fabulous
Based on 5428 reviews
Read reviews
Rooms & Availability
The 54 rooms at the property are equipped with comforts such as climate control, as well as a flat-screen TV with satellite channels. The bathrooms come with a bidet and a separate toilet, along with hair dryers and bath sheets. Guests can also enjoy patio views.
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8.6
Fabulous
Based on 5428 reviews
Read reviews
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Reviews
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Tom
2024-05-02
9/10
It's good-sized and bright with fairly clean bathrooms.
Gary
2024-04-13
9/10
The staff is very welcoming, the breakfast sensational, the location is ideal short walk to beautiful terraced gardens, loro park and the beach or centre of town. The hotel provides a good service. Btw parking is possible on site. The adjoining onsite bar serves cold drinks.
Paul
2024-03-31
9/10
Our hotel rooms were attractive and new-fashioned, with balconies. The location was nice and perfect, 30 km to Tenerife Norte airport, perfectly reachable.
Martin
2024-03-21
7/10
The location was residential, excellent in an excellent position.
Dick
2024-03-12
9/10
The food was delightful with plenty of choice! This accommodation was in the residential location in a nice neighborhood about 10 minutes walk downhill to the town center.
Barry
2024-02-28
9/10
Enjoyed this relaxing accommodation with nice and pleasant staff in all areas. The location turned out to be absolutely perfect and magnificent, close to a quiet neighbourhood, restaurants at three star hotels and beautiful terraced gardens. We saw The Cavern Club, that's just a pleasant stroll away from the venue.
Harold
2024-02-24
7/10
New-fashioned unit with a nice decor, accommodating staff in all areas.
Michelle
2024-01-25
7/10
The breakfast is sensational for vegetarians, had lovely food. The units are reasonably large and bright for the internet.
Steve
2024-01-18
9/10
A good sized balcony, a hair dryer, and a safe - basic facilities we needed in an exceptionally clean and well-equipped room. Got a great breakfast included.
David
2024-01-17
9/10
The place was beautiful and great, with its accommodating staff in all areas. This hotel was set in a residential area not far from bars in the main town, centre of town and north Tenerife.
Dominic
2024-01-10
8/10
The rooms were impeccably clean and well-equipped, especially those with including wine glasses, private balcony, fridge. Its location was absolutely perfect, next to the town center, and the sea front. Plus, landscaped gardens was at a moderate distance from the hotel.
Iain
2024-01-02
9/10
Relaxing and spotlessly clean accommodation with peaceful location very close to the seafront, the hill, and the downtown area. Good sized and bright units and particularly helpful staff in all areas.
Simon
2024-01-01
8/10
We appreciated being in this property. Had awesome stay on holiday.
David
2023-12-16
8/10
We had an excellant bedroom. Liked excellent breakfast and great bed.
Godfrey
2023-12-11
8/10
In overall, the place is modern, has pleasant staff in all areas. It has unbeatable location to see Water of Leith Walkway.
Donald
2023-11-17
7/10
Fresh meals with cool drinks. Pleasant staff in all areas, and everything good.
Ben
2023-11-06
8/10
The breakfast for vegetarians.
Benjamin
2023-09-23
9/10
Modern accommodation, quiet location to the bus station from where you can get a local bus to anywhere on the island, sensational breakfast. Good bed, fantastic room, extraordinary facilities. Good service provided. Excellent internet, parking on site.
Reginald
2023-09-16
8/10
The good service and the attention to detail! The rooms were modern and bright with a seaview.
Jane
2023-09-10
8/10
We were there for 4 days, everything was good, truly enjoyed its unbeatable location so close to good restaurants and centre of the city.
Albert
2023-09-04
9/10
Gorgeous place to stay with ideal location on an Island filled with delicious hearty food and healthy food. Nice and pleasant staff in all areas, adjoining bar. A huge variety of goodies for breakfast.
Arthur
2023-09-02
7/10
It has particularly good and unbeatable location 30 km away from the airport. The breakfast is great with varieties of food, lots to choose from.
John
2023-08-26
9/10
Gorgeous accommodation with unbeatable location to bars in the main town. Adjoining bar and pleasant staff in all areas.
Frederic
2023-08-12
9/10
I got bright and big size room with 1 bed. I had healthy food for breakfast for vegetarians.
David
2023-07-10
7/10
Modern units with the internet, hair dryer, for example, and the staff were very welcoming. I had a great breakfast for vegetarians. The hotel was placed in the residential location in beautiful terraced gardens.
Jim
2023-07-08
9/10
The staff were very polite and pleasant throughout our stay. The location was residential, close to centre.
Simon
2023-07-07
9/10
The breakfast was great with varieties of food to choose from. Magnificent residential location so close to the restaurant as well as the town center.
Freddie
2023-07-05
8/10
The breakfast for vegetarians. New-fashioned & well-equipped room with a seaview.
Nick
2023-06-29
8/10
Overall it was exceptionally clean with a seaview.
J.
2023-06-13
8/10
We had a really enjoyable stay in a long time. Everything was beautiful from staff, who were competent, to the unbeatable location.
Eric
2023-06-07
8/10
Lovely pool area, excellent breakfast with varieties of food.
Ken
2023-06-06
7/10
Good location for our needs, really close to the sea front, and an Island filled with delicious hearty food. Freshly made and lovely food. Very polite and pleasant staff on reception and elsewhere.
Tom
2023-05-30
7/10
Exceptional place, it was exceptionally clean and had hard-working and attentive staff in all areas. The breakfast was sensational for vegetarians, amazing food. The location was perfect, within a close distance from Risco Belle Aquatic Gardens. The area was very nice not far from the beaches and town/bars/restaurant as well as restaurants at three star hotels.
Edward
2023-04-16
5/10
Good-sized rooms with AC and views on El Teide plus balcony/terrace, very clean pool area. Residential location, just a short walk away from Plaza Charco.
Particularly busy staff!
James
2023-04-16
8/10
Wonderful and fairly clean place, nice and pleasant staff in all areas. Satisfactory breakfast, perfectly clean and well-equipped room. Breakfast for vegetarians. The hotel of choice in Puerto de la Cruz.
Anna
2023-04-06
7/10
The room was fairly good and bright and big size with balcony when I arrived. I was offered a sensational breakfast for vegetarians.
Keith
2023-04-04
8/10
I had an excellent breakfast for vegetarians, the food was good! The rooms were reasonably large with private balcony, AC, for instance, no complaints whatsoever. This accommodation had a residential setting on an Island filled with delicious hearty food.
Paul
2023-03-02
8/10
Modern and spotless place with helpful staff. Attractive and modern room, nice design.
Jack
2023-03-01
9/10
The place was fairly clean with an accommodating and kind staff in all areas: )
Steve
2023-02-22
7/10
The clean bathroom and a nice size and bright room.
Gilbert
2023-02-07
9/10
Clean and modern place with pleasant staff in all areas. Exceptionally nice location for visiting bars and restaurants. Really enjoyed amazing area.
William
2023-02-05
7/10
Had 4 days in Puerto de la Cruz, spending my time here lovely. The staff were polite and courteous in case of questions. The rooms were bright and cosy and the service good. The restaurant was nice with good food for a nice price and for every budget.
Unfortunately Wi-Fi connection was slow plus the bed of mine was awful.
David
2023-01-23
8/10
The restaurant was pleasant with good food for a nice price here, I had warm dishes. Bedroom was fairly good and staff were accommodating. Residential location of this hip new hotel was a bonus.
Max
2023-01-19
7/10
By and large, it was brilliant base for sightseeing in Puerto de la Cruz, had much fun and met accommodating and attentive staff in all areas. Everything was good during our stay nonetheless disappointing aspect was a bit tired bathroom. This relaxing hotel was in residential location in the center. Came here for a holiday, recommendable.
Wayne
2022-12-09
7/10
Plenty of food for breakfast, which was fine to satisfy everyone. The room was kept clean and available with a seaview.
Derek
2022-12-05
7/10
Everything was simply perfect. Had spotless room complete with balconies and quite between 11pm-8am plus a seaview. The service was good and the pool was very clean. Location: the hotel was close enough to the beach or centre of town and gardens.
Rebecca
2022-11-28
7/10
The guest room was new-fashioned and attractive with large balcony, so that guests had essentials. Besides, the parking was onsite.
Ross
2022-11-14
9/10
Our hotel is set in a residential location not far from the shop, a volcano and Tenerife. We have stayed in the queen room with 1 bed...
Joanna
2022-10-17
9/10
Sincerely, it was a fine stay on holiday. We got a room with a bath.
John
2022-10-15
9/10
The room was spotless and attractive for the internet, besides it had wake-up service, just in case. Good facilities and the pool was very clean.
Henry
2022-10-12
9/10
We loved it. The hotel had a residential location in a nice neighborhood about 10 minutes walk downhill to the town center. Moreover, it's so close to beautiful area and Puerto de la Cruz.
Rodney
2022-10-03
7/10
Its location at a short distance from a public beach was unbeatable. What's more, it was so close to centre as well as bars in the main town.
Brian
2022-10-01
6/10
The room was bright and attractive with an exceptionally comfortable bed and a shower, a hairdryer and a bidet in the bathroom. The food was freshly made - a great selection of options.
Some people working there were quite loud.
Danny
2022-09-27
8/10
good for a holiday. exceptional property with courteous staff and magnificent location in an excellent position. delightful food, good service.
Robert
2022-09-03
8/10
Everything was beautiful, had a pleasant stay on holiday. We ate at a GOOD restaurant with good food for a nice price. Residential location was a plus. It was located in a very very nice area.
Dave
2020-05-27
8/10
The room was lovely and had a sunny balcony. 30 minutes by car from the airport. Stay there and enjoy your Puerto de la Cruz city break.
Dick
2020-01-19
7/10
The hotel was great. Taste the food in restaurante ruen thai, you only need to walk 300 feet to reach it. Venue was placed not far from such tourist sites as botanical gardens. In love with puerto palace.
